Support Services and Hosting

Support Services

Because Nanagram builds websites using Joomla!, the world's leading content management system, you can manage your own site with a bit of support from us from time to time, or we can do it for you. Or both, it’s your call.

Basic Support

Basic support is included in the hosting price, so if you choose to manage your own content, there are no other recurring charges.

Managed Support

If you wish, we can maintain the site for you. Our standard managed content service includes up to 3 content updates per month; other service levels can be provided on request.

Proactive Managed Service

Nanagram can also provide a fully managed, proactive managed service, where we provide unlimited content updates and ongoing strategic input to internet marketing, social networking and website evolution.

Hosting

All of our hosting plans allow you to efficiently manage your website.
  • Software updates and maintenance
  • Reliable, fast servers
  • Very high uptime - 99.9% and beyond
  • Fast, personal customer support
  • Daily backups with disaster recovery

Bronze

As above, plus:
  • *Bandwidth 5Gb per month
  • Disk space 250Mb

Silver

As above, plus:
  • *Bandwidth 10Gb per month
  • Disk space 500Mb

Gold

As above, plus:
  • *Bandwidth 15Gb per month
  • Disk space 750Mb
  *Bandwidth is the amount of data that can be transferred to and from your website every month. The amount you will need depends on how many pages are viewed and what those pages contain. A page with lots of images will use more bandwidth than one with mostly text. Our Silver hosting package is designed to be about right for a moderately busy business website with a couple of images per page (plus template graphics such as backgrounds and logos). You can always change packages mid-contract if you find you need more.